Last updated: September 18, 2026

Welcome to MindMix. These Terms and Conditions ("Terms") govern your use of getmindmix.com and your purchase of our products. By using the site or placing an order, you agree to these Terms. Please read them carefully.

1. General

This website is operated by MindMix. Throughout the site, "we," "us," and "our" refer to MindMix. By visiting the site or buying from us, you agree to be bound by these Terms and by our Privacy Policy.

2. Eligibility

  • You must be at least 18 years old (or the age of majority where you live) to make a purchase.
  • You agree to provide current, complete, and accurate purchase and account information.

3. Products and Pricing

  • We try to show our products, packaging, and descriptions as accurately as possible. Packaging and appearance may vary from what you see on screen.
  • Prices are shown in U.S. dollars and may change without notice. A price change never affects an order you have already placed. We may modify or discontinue products at any time.

4. Dietary Supplement and Health Disclaimer

  • MindMix is a dietary supplement, not a medicine. Statements on this site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. See our FDA Disclaimer.
  • Nothing on this site is medical advice. Information is provided for educational purposes only. Individual results vary.
  • MindMix is intended for healthy adults 18 and older and contains caffeine from green tea extract. If you are pregnant, nursing, taking medication, or have a medical condition, talk to your physician before use. Always read the label and follow the directions on it.

5. Orders and Payment

  • When you place an order, you confirm that the information you provide is true and complete and that you are authorized to use the payment method.
  • We accept the payment methods shown at checkout. Payments are processed securely by Shopify and its payment partners.
  • We may refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or stock problems. If we cancel an order you have paid for, we refund it in full.

6. Shipping and Delivery

  • Orders ship from the United States. Shipping costs and options are shown at checkout before you pay.
  • Delivery times are estimates, not guarantees. Delays can happen for reasons outside our control.
  • You are responsible for providing an accurate shipping address. If a package goes missing or arrives damaged, contact us and we will help make it right.

7. 90-Day Money-Back Guarantee, Returns and Refunds

  • The guarantee. Try MindMix. If you don't love it, email Unlockyours@getmindmix.com within 90 days of delivery with your order number and we will refund the purchase price of your MindMix drink mix. The box can be opened. You do not need to send opened product back.
  • The guarantee applies to MindMix drink mix bought on getmindmix.com and is limited to one refund per customer or household. It covers your first order or first membership shipment.
  • Other returns. Additional unopened boxes and unused accessories (such as the shaker) can be returned within 30 days of delivery in their original condition. Contact us before sending anything back. Return shipping is paid by the customer unless the item arrived damaged or incorrect.
  • Original shipping charges are not refundable. Approved refunds go back to your original payment method, usually within 5 to 10 business days.
  • Free gifts, digital content, and items marked final sale are not eligible for a refund.

8. Subscriptions and Memberships

  • Some products are offered as a subscription or membership. If you choose one, you authorize us to charge your payment method automatically on a recurring basis (for example every month or every 3 months) at the price and frequency shown at checkout, until you cancel.
  • How to cancel. You can cancel, skip, or pause at any time from your customer account, or by emailing Unlockyours@getmindmix.com. To avoid the next charge, cancel at least 24 hours before your next renewal date. Cancelling stops future charges. It does not refund charges already made, which are covered by Section 7.
  • We will notify you by email before any change to the price of your subscription. If you do not agree to the change, you can cancel before it takes effect.
  • If a payment fails, we may retry it and may pause or cancel the subscription if it cannot be completed.

9. Member Access, Gifts and Loyalty Pricing

  • Member benefits (such as loyalty pricing, included accessories, gifts, digital guides, and member-shop pricing) are the ones described on the product page at the time you join, and apply only while your membership is active and in good standing.
  • Gifts are chosen by us, may vary, have no cash value, cannot be exchanged, and are provided while supplies last.
  • Loyalty pricing builds across consecutive renewals and resets if the membership is cancelled. Member-shop pricing applies to eligible items only and cannot be combined with other offers.
  • We may change or end member benefits for future renewals with notice by email.

10. Intellectual Property

All content on this site, including text, graphics, logos, images, video, and digital guides, is the property of MindMix and is protected by intellectual property laws. You may not copy, resell, or distribute our content without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, MindMix is not liable for any indirect, incidental, special, or consequential damages arising from the use of our site or products. Our total liability for any claim is limited to the amount you paid for the product involved. Nothing in these Terms limits rights you have under applicable consumer protection law.

12. Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Changes are posted on this page with a new "Last updated" date and apply to orders placed after that date.

14. Contact Us

Questions about these Terms? Email Unlockyours@getmindmix.com or use the form on our contact page. A real person reads every message.